Refund and Returns Policy for Accsellera Ltd
1. Introduction
This Refund and Returns Policy (“Policy”) applies to all services provided by Accsellera Ltd (“we”, “us”, or “our”). By engaging our services, you agree to be bound by this Policy.
2. Refund Policy
2.1 We strive to provide high-quality marketing services to our clients. If you are not satisfied with our services, please contact us immediately to discuss your concerns.
2.2 Refunds may be provided in the following circumstances:
a) If we are unable to deliver the agreed-upon services as per the service agreement.
b) If there are material errors or omissions in the services provided, which we are unable to rectify within a reasonable time frame.
3. Returns Policy
3.1 As a marketing company, the nature of our services is intangible and does not involve physical products. Therefore, returns of services are not applicable.
3.2 If you believe there is an error or issue with the services provided, please contact us immediately to discuss your concerns. We will review the matter and take appropriate action to rectify any errors or omissions.
4. Cancellation Policy
4.1 If you wish to cancel our services, you must notify us in writing as per the terms outlined in our service agreement.
4.2 Cancellation fees may apply as per the terms agreed upon in our service agreement.
5. Exceptions
5.1 This Policy does not apply to any third-party services or products recommended or arranged by us as part of our marketing services. Refunds and returns for such third-party services or products will be subject to the terms and conditions of the respective third-party providers.
6. Amendments
We reserve the right to amend this Refund and Returns Policy at any time. Any changes will be notified to you in writing and will be effective immediately upon notification.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Refund and Returns Policy.
